Returns & Exchanges

At Bike Village, we want you to be fully satisfied with your gear. If your purchase isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.

1

Initiate Your Return

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

4

Receive Your Refund

Once our technicians inspect the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing